Last updated: 6 September 2026
Hatlar Group Pty Ltd (“Hatlar”, “we”, “us”) is an environmental consultancy based in Melbourne, Victoria, Australia. This policy explains how we collect, use, store and disclose personal information through our website at https://hatlar.com and in the course of our business. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).
What we collect
We collect personal information you give us directly, for example when you use our contact form, email us, call us, or engage us for services. This may include your name, organisation, job title, email address, phone number and the content of your enquiry or project brief.
When you visit our website we also collect limited technical information automatically, such as your IP address, browser type, device type, the pages you view and the time of your visit. This is collected through our web server logs and analytics tools and is used in aggregate to understand how the site is used.
How we use it
- To respond to enquiries and provide quotes, proposals and services.
- To manage our relationship with clients, suppliers and partners, including invoicing and project records.
- To operate, secure and improve our website.
- To send information about our services where you have asked for it or would reasonably expect it. You can opt out at any time by contacting us.
- To meet our legal, regulatory and professional obligations.
Who we share it with
We do not sell personal information. We may share it with service providers who help us run our business and website, such as web hosting, email, document storage, analytics and accounting providers, and with professional advisers and regulators where required by law. Some of these providers store data outside Australia, including in the United States. Where that happens we take reasonable steps to ensure the information is handled consistently with this policy.
Cookies and analytics
Our website uses cookies and similar technologies to remember preferences, keep the site secure and measure traffic. We use website analytics services that may set their own cookies and collect information about your use of this and other sites. You can block or delete cookies through your browser settings; some parts of the site may not work as intended if you do.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure, including secure hosting, access controls and encrypted connections (HTTPS). We keep personal information only for as long as it is needed for the purposes described above or as required by law, and then delete or de-identify it.
Access and correction
You may ask to access or correct the personal information we hold about you. Contact us using the details below and we will respond within a reasonable time. We may need to verify your identity before releasing information.
Complaints
If you have a concern about how we have handled your personal information, please contact us first and we will investigate and respond. If you are not satisfied with our response you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be published on this page with the date it was last updated.
Contact us
Hatlar Group Pty Ltd, Melbourne, Victoria, Australia
Email: info@hatlar.com
Phone: 0488 123 545
Web: hatlar.com/contact